2025 Diamond Retreat

FAQs

Frequently Asked Questions

QUALIFICATIONS

If I qualify for the retreat, what does that cover?

Young Living will cover the cost of economy flights for all qualifiers and their included guest. Additionally, Young Living will cover the cost of ground transportation for those arriving on May 13 and departing on May 18, specified meals, an excursion of your choice, branded retreat gifts, and hotel accommodations. Incidental costs, such as meals during travel and additional airline baggage fees, are at your own expense.

I qualified for Diamond Retreat in 2020 and it was cancelled. It was also cancelled for 2021 and I was unable to travel in 2022 & 2023 due to flight restrictions. Can I attend the Diamond Retreat in 2025?

Yes! Young Living will be tracking each time a qualified Diamond Retreat account was paid as Diamond or above during each Diamond Retreat qualification period. Each month that a qualifier was paid as Diamond or above, during the qualification periods of the 2020, 2021, 2022, 2023, 2024, & 2025 Retreats, can be used as a “credit” towards buy-in for Diamond Retreat. All unused buy-in credits will expire after the 2025 Diamond Retreat.

What if I was paid as a Diamond or above before, but this is my first-time achieving Diamond or above for three consecutive months?

Though you have previously reached and been paid at the rank of Diamond, you are invited to attend based on the first time you qualify as a Diamond for three consecutive months. For example, Jane advanced to Diamond for the first time in September 2019; however, she did not achieve three consecutive months as a Diamond until February, March, and April 2024. Because she achieved three consecutive months as a Diamond for the first time during the 2025 Diamond Retreat qualification period, she would be invited as a new Diamond Retreat qualifier to the 2025 Diamond Retreat.

What if my three consecutive qualifying months do not all fall within the qualification period?

You will be invited to attend a retreat based on the qualification period in which your third qualifying month falls. For example, George advanced to Diamond in November 2023. He was then paid as a Diamond again in December 2023 and January 2024. Because his third consecutive month of Diamond falls within the 2025 qualification period, he would be invited as a new Diamond Retreat qualifier to the 2025 Diamond Retreat, even though his first two months occurred in the previous qualification period.

What rank will I be recognized as during the Diamond Retreat?

You will be recognized based on your highest rank achieved within Young Living.

I can’t attend this year. What can I do?

New Diamond Retreat qualifiers may defer one-time. Deferrals must be requested and approved by the Recognition team. To request deferrals, an email to recognition@youngliving.com must be sent prior to the end of the registration period for that Diamond Retreat. Any requests sent outside of this timeframe cannot be guaranteed.

REGISTRATION

How do I register for the Diamond Retreat?

If you qualify, you can register to attend the event here. Registration opens Thursday, February 6 and closes Friday, February 14, 2025.

How do I see or edit my registration details?

Once you are registered and logged in to the event website, click My Passes and select the ticket you would like to edit. Scroll down and click the Edit button. Please email events@youngliving.com if you have any questions.

What is the cancellation policy?

Cancellations made 30 days or less prior to the event will be subject to a 50 percent cancellation fee. Cancellations made more than 30 days before the event will be fully refunded. If in the registration process you choose to book your own flights and be reimbursed, Young Living will not reimburse you for any amount if you cancel your registration, regardless of the date of when your registration is cancelled. If your registered guest needs to cancel, but you would like to bring another guest, you will be responsible for any new or additional flight expenses.

GUESTS

Who is eligible to be a guest?

Your included guest can be anyone of your choosing, and can be of any age. However, only one guest is permitted per qualifier.

Does my infant count as my guest?

Young Living considers any child under 18 months old to be an "infant." Qualifiers who bring their infant to the event are still eligible to bring their one included guest.

I had a baby recently. May I bring an infant with me to the Diamond Retreat?

Attendees are permitted to bring an infant within nursing age. Attendees must pay any extra costs associated with bringing their infant.

May my guest attend all the events activities with me?

Yes, your included guest may attend all events, excursions, meals and activities that take place during Diamond Retreat. Any additional guests, including children, may not attend any event functions outside of farm day and will kindly be asked to excuse themselves from any official retreat functions until the event has concluded.

Can I bring my children with me?

Young Living is a family company, and as such, we understand you may want to bring children to the retreat. Please note that although this is allowed, attendees are responsible for arranging and paying for flights, ground transportation, hotel accommodations, and food for any guests in addition to their one included guest. We are happy to share that the Weligama Bay Marriott Hotel offers complimentary childcare for children ages 4–12. The hours are 10 a.m.–8 p.m., however, we will coordinate extended hours if our event schedule extends beyond 8 p.m.

Please be aware that The Weligama Bay Marriott Hotel enforces a strict policy in regard to room occupancy. The maximum occupancy per room is 3 adults and 1 child (below the age of 12) or 2 adults and 2 children. Children ages 12 or above are considered adults. If you would like to book one extra room for your additional guests, you may request this in registration. Please be aware the additional room requests will be granted on a first-come, first-served basis and are not guaranteed until you have received confirmation from the Young Living Events Team. All costs associated with your additional room, including the mandatory dining supplement, will be at Brand Partners' expense. Children and additional guests are not included in any retreat events or activities, with the exception of farm day (as space allows).

We are happy to announce that your stay at Weligama Bay will include complimentary breakfast and dinner during the event dates. If you choose to bring additional guests, you will be charged a mandatory dining supplement for each additional guest, which includes breakfast and dinner for each night of the retreat. Children between the ages of 0–5 are free. Children ages 6-12 will be charged $100 USD for their stay ($20 USD per night). Adults 12 or older will be charged $190 USD for their stay ($38 USD per night). If you plan to bring children ages 6 or above or additional adult guests, this supplemental charge is mandatory, regardless of whether they plan to dine at the hotel or not. The dining supplement for additional children or guests will be collected at registration checkout. If you decide to bring additional guests after registration has closed, please email us at: travelrequests@youngliving.com

My guest needs to cancel, can I bring a new guest?

Yes. To change a guest or cancel your guest's ticket, please email events@youngliving.com. Qualifiers who make any guest changes after flights are booked will be responsible for any additional costs in airfare for the new guest.

TRANSPORTATION

When should I arrive or depart?

Please plan to arrive any time on Tuesday, May 13 and depart at any time on Sunday, May 18. The event agenda is designed to ensure all guests can arrive on May 13 and not miss any event activities. Therefore, no early arrival accommodation will be provided by Young Living.

What if I want to spend more time in Sri Lanka?

If you and/or your guest wish to extend your stay, you are welcome to take advantage of Young Living’s special room rate for three days prior to and three days after the event dates, pending availability. The room rates range from $222–$275 USD depending on your room type and occupancy. Outside of these dates, your room will be subject to prevailing rates. Any nights stayed outside the event dates of May 13–18 will be at your own cost and based on availability at the hotel. Young Living will not cover additional expenses for early arrivals or late departures. If you choose to extend your stay and the travel agency is booking your flights, Young Living will cover the flight cost as long as there is no increase in the fare due to the changed dates.

Young Living will cover the cost of ground transportation, specified meals, and hotel accommodation during the event dates of May 13–18, only.

May I book my own flights?

You may choose to book your own flight and receive a flight stipend that will be reimbursed to you after the event has concluded. Flight stipend amounts will be based on your departure airport. The full stipend amount will be paid regardless of the cost of the flight booked, whether it is more or less than the stipend amount. We recommend booking your flights early to mitigate the risk of paying more than the stipend amount provided.

Your individual flight stipend amount will be emailed to you by Friday, February 21.

Please note that all flight stipend amounts include a pre-determined allowance for luggage fees. No additional reimbursements will be given for luggage expenses.

When will I get my flight stipend amount?

If you selected to book your own flights in the registration process, your flight stipend amount will be emailed to the email address with which you registered by Friday, February 21.

If you would like to change your selection to either book your own flights or book through a travel agency for Diamond Retreat, please email us at travelrequests@youngliving.com no later than Friday, February 28.

Once your flights have been booked for you and your eligible guest, please click here to upload your flight itinerary, banking information, and receipts by Friday, April 11. This will ensure that we have accounted for your ground transportation needs to and from Colombo Airport (CMB). If you choose to book your own flights and receive a flight stipend, Young Living will not reimburse you for any amount if you cancel your registration, regardless of the date your registration is cancelled.

What class are the flights for Diamond Retreat? Can we upgrade?

All Diamond Retreat qualifiers will be booked or receive a flight stipend for economy class flights. If you choose to book your flights on your own and be reimbursed, you will receive the exact amount quoted to you regardless of the actual amount paid for your ticket.

Your individual reimbursement quote will be emailed to you by Friday, February 21.

What if I selected to book my own flights during registration but have changed my mind and would like a travel agency to book my flights?

If you originally requested to book your own flights but would now like the assistance of our travel agency, please email travelrequests@youngliving.com no later than Friday, February 28.

Will Young Living pay for my luggage?

If you are booking flights on your own, a pre-determined luggage allowance will be included in your flight reimbursement quote. If you choose to utilize our travel agency to book your flights, they will include one piece of luggage per person, per direction in your reservation. If the travel agency cannot include luggage in your reservation, after the event, you will receive a link to submit your luggage receipts for reimbursement.

If you choose to book your own flights, no additional reimbursements will be given for luggage expenses.

Are visas required to enter Sri Lanka?

Yes, a visa or electronic travel authorization (ETA) is required to visit Sri Lanka for most countries. Please check with your local government to confirm your country's visa requirements. Although a visa on arrival might be accepted, we highly recommend obtaining your visa in advance. Please click here to learn more and apply for your ETA into Sri Lanka. Young Living does not reimburse expenses incurred for visa applications.

Depending on your travel itinerary, you may be required to obtain a visa for a country in which you are transferring through. The Brand Partner is responsible for researching and obtaining any visas required for travel. Please be aware that some countries do not offer visas on arrival, and you may need to provide proof of your visa before boarding your first flight. The Sherpa website is a good resource to check for travel requirements.

If your country requires it, we are happy to draft an invitation letter, however, we cannot guarantee that members will receive a visa, as it depends on personal circumstances and the visa issuing authority. If you need a visa letter for Diamond Retreat, please email us at: travelrequests@youngliving.com

Do I need a passport to travel to the Sri Lanka?

Yes, you must bring your passport to travel to Sri Lanka. Please note that passports must be valid for a minimum of six months after your last date of travel.

HOTEL

Is breakfast included in our stay?

Yes! Breakfast and dinner are included in your stay at the Weligama Bay Marriott Resort & Spa. Breakfast will be available from 6:30–10:30 a.m. and dinner will be available from 6–9:30 p.m. If you choose to bring additional guests, you will be charged a mandatory dining supplement for each additional guest. Children between the age of 0–5 are free. Children ages 6–12 will be charged $100 USD ($20 per night) and adults will be charged $190 USD for their stay ($38 USD per night). If you plan to bring children ages 6 or above or additional adult guests, this supplemental charge is mandatory, regardless of if they plan to dine at the hotel or not. The dining supplement for additional children or guests will be collected at checkout. If you decide to bring additional guests after registration has closed, please email us at travelrequests@youngliving.com

May I share a room with a friend?

Qualifiers will share a hotel room with their included guest. Guests will not receive their own room and will share a room with the qualifier who invited them. If a qualifier does not bring a guest, they will receive their own room.

Which hotel am I staying at? Do you have my hotel confirmation information?

Qualifiers and their guests will stay at the Weligama Bay Marriott Resort & Spa. Hotel room confirmation information will be emailed to you in April. Click here to explore the property and all it has to offer!

May I book my own hotel room?

You may not book your own hotel room during the event dates.

Can I book an extra hotel room?

What if I want to extend my stay in Sri Lanka?

If you and/or your guest wish to extend your stay, you are welcome to take advantage of Young Living’s special room rate for three days prior to and three days after the event dates, pending availability. The room rates range from $222–$275 USD depending on your room type and occupancy. Outside of these dates, your room will be subject to prevailing rates. Any nights stayed outside the event dates of May 13–18 will be at your own expense and based on availability. To request an extended stay, you must submit your request in the registration process or email by Friday, January 14. Once registration has closed, the Events team will contact you to provide the room rate associated with your hotel and to confirm that you would like to proceed with your request. travelrequests@youngliving.com by Friday, February 14.

Young Living will cover the cost of ground transportation, specified meals, and hotel accommodation during the event dates of May 13–18 only. Any additional expenses related to an extended stay are the sole responsibility of the traveler.

May I make special accommodation requests?

All special requests related to your accommodation must be made during the registration process or emailed to travelrequests@youngliving.com.* Requests will be handled on a first-come, first-served basis. If your request can be accommodated, you will receive an email from the Events Team with confirmation.

MISCELLANEOUS

What should I bring?

When packing for your visit, make sure to include the following items in addition to any usual travel necessities:

Casual attire for the Registration event
Resort casual attire for Welcome Dinner and Farewell Dinner
Comfortable attire for your chosen excursion and farm day (closed toed shoes are highly recommended). For farm day, waterproof shoes or shoes that you don’t mind getting muddy are advised.
Voltage convertor (Adaptors are not required as the hotel has universal outlets)
Passport and required visas. Please visit the Sherpa website and refer to the FAQ for more information

As the event date gets closer, be on the lookout for additional packing information.

Will verbal interpretation services be available during the retreat?

Verbal interpretation services will be provided at the event based on attendee needs. Please make your request for translation services or hard-of-hearing headsets during the registration process.